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Legal

Customer care

Returns

Every item is printed to order, so we can’t take something back because you changed your mind. If an order arrives damaged, misprinted or simply isn’t what you ordered, we put it right.

Made to order

  • Nothing is held in stock. Every piece is printed once you order it, in the size and colour you picked.
  • That means we can’t resell a returned item, so change-of-mind returns and exchanges aren’t possible.
  • Check the size guide before ordering, and get in touch first if you’re unsure about fit.
  • Something wrong with the item itself? That’s covered below.

Damaged, defective or wrong item

Every item is made to order. If yours arrives damaged, misprinted or isn’t what you ordered, tell us within 30 days of delivery. You don’t need to send it back, and we’ll send a free replacement or a full refund.

Refunds & exceptions

A refund for a damaged, misprinted or incorrect item goes back to your original payment method. This page is a working draft, not yet reviewed by legal counsel, and will be replaced with a finalised policy shortly. Questions in the meantime go toContact.